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Consumer Alert - Equifax Reports Data Breach

Equifax, a consumer credit reporting agency, has reported that some of its data has been breached. Because Equifax is used by many businesses which conduct credit checks, the potential impact is huge.  Equifax is used by landlords, utility companies, potential employers, etc. to verify credit histories.  Equifax has reported that this cyber breach has the potential to touch more than 140 million consumers.

While The Murray Bank does not use Equifax, there is a good chance that many of our customers may be affected.

We do not know if any of our customers’ data has been compromised as a result of this breach, but we want to make sure that you are aware.  You can confirm whether you are at risk by going to this website, https://www.equifaxsecurity2017.com/ and by watching for information from Equifax, or by calling Equifax at 1-866-447-7559.

UPDATED - 9-14-17

Recently, Equifax, one of the three national consumer credit reporting agencies, announced a major data breach. This breach affects approximately 143 million Americans. This is what we know according to Equifax: the data breach occurred May – July 2017, and the information stolen includes consumers’ personally identifiable information, including names, Social Security numbers, dates of birth, addresses and, in some cases, driver’s license numbers. Approximately 209,000 credit card numbers and dispute documents with personally identifiable information for approximately 182,000 consumers were also stolen. There is no evidence of unauthorized access to consumers’ credit reporting databases.


To be clear, The Murray Bank was not compromised and your information was not stolen from our bank. However, we take the security of our customer information very seriously, and we are providing you with the information we know about this massive breach and the steps you can take to protect your personally identifiable information if you so desire. Following this unprecedented breach, we are also asking our customers to be extra vigilant and report any suspicious activity in your accounts to The Murray Bank by calling 270-753-5626 or visiting www.TheMurrayBank.com


Equifax has established a website that informs consumers if they may be affected by the breach, provides additional information on the breach, and offers complimentary identity theft protection and credit file monitoring. This information is available at www.equifaxsecurity2017.com. To protect your identity and personal information, BANK NAME strongly encourages our customers to take the actions noted below.

If you believe you are the victim of identity theft, contact your local law enforcement office and/or your state attorney general. Finally, you may also want to consider reviewing information about recovering from identity theft, which is available from the Federal Trade Commission (FTC) at https://www.identitytheft.gov/ or by calling 1-877-IDTHEFT (1-877-438-4338). The FTC also offers general information to protect your online presence at https://www.consumer.ftc.gov/topics/privacy-identity-online-security.

Equifax has established a dedicated toll-free number to answer questions you may have about the Equifax data breach and its effect on your personally identifiable information. You may call them at 866-447-7559.